Privacy Policy

CloudViyug Technologies ("CloudViyug", "we", "our", or "us") is committed to protecting the privacy and confidentiality of personal information entrusted to us by our website visitors, prospects, customers, and business partners.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or engage our services.

Information You Provide

We may collect:

• Full name
• Business email address
• Phone number
• Company name
• Job title
• Country and location
• Information submitted through website forms
• Information shared during consultations, sales discussions, or support interactions

Technical Information

When you visit our website, our hosting platform may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Access timestamps
• Referring URLs

As part of cloud management, monitoring, DevOps, migration, security, and infrastructure management services, CloudViyug may process operational data from customer environments including:

• Server logs
• Application logs
• Infrastructure metrics
• Performance metrics
• Monitoring alerts
• Configuration data
• Security event information
• Cloud resource inventory

Such information is processed solely for delivering contracted services and remains subject to confidentiality obligations contained in customer agreements.

CloudViyug does not use customer operational data for marketing purposes.

We use information to:

• Respond to inquiries
• Provide consulting and managed services
• Deliver technical support
• Improve service quality
• Manage customer relationships
• Issue quotations and invoices
• Maintain security of our systems
• Comply with legal obligations
• Detect fraud and unauthorized access

Where applicable under international privacy laws, we process personal information based on:

• Contractual necessity
• Legitimate business interests
• Legal obligations
• User consent where required

CloudViyug serves customers globally.

Information may be processed and stored in India or in cloud infrastructure located in other jurisdictions used for service delivery.

Where required, we implement reasonable safeguards to protect personal information during international transfers.

We do not sell personal information.

Information may be shared with:

• Cloud service providers
• Hosting providers
• Monitoring and support platforms
• Professional advisors
• Payment processors
• Government authorities where legally required

All such disclosures are limited to legitimate business or legal purposes.

CloudViyug implements commercially reasonable administrative, technical, and organizational measures to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Alteration
• Loss
• Misuse

However, no method of transmission or storage can guarantee absolute security.

We retain information only as long as necessary to:

• Deliver services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Upon termination of services, customer data retention and deletion shall be governed by the applicable service agreement.

Subject to applicable laws, individuals may have rights to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Object to processing
• Request portability of information
• Withdraw consent where processing relies on consent

Requests may be submitted to: info@cloudviyug.com

Our website may contain links to external websites. CloudViyug is not responsible for the content, security, or privacy practices of third-party websites.

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age.

CloudViyug may update this Privacy Policy periodically. Changes become effective upon publication on the website.

For privacy-related inquiries: